Chunky 3D Knit Sweater FILO V1.Y10.01

Standard delivery: Shipping is on us! Currently shipping on all standard orders is free.
Guaranteed Delivery Date: €15
Faster delivery with guaranteed delivery date, available to: Austria, France, Germany, Italy, Netherlands, Spain.

STANDARD SHIPPING:
Our delivery times are calculated from the moment you place your order until the first delivery attempt.
We usually need up to 2 business days to process your order and ship it from our warehouse. As soon as your order has been shipped, you’ll receive a shipping confirmation email with tracking information.
Below you can find the estimated total delivery times in business days:

We reserve the right to split orders and ship items separately if this reduces processing time and doesn’t create any disadvantages for you. In this case, no additional shipping costs will be charged.

GUARANTEED DELIVERY DATE: For an additional fee of €15, customers in Austria, France, Germany, Italy, the Netherlands and Spain can receive their order on a guaranteed delivery date. This date is shown in the last step of the checkout process.

• Step 1: Select the item(s) you wish to return and state your reason for return on the feedback form. Place everything inside the box.
• Step 2: We recommend you return your items using the packaging in which your order was delivered. If you're unable to do this, please find a plain, unmarked card box that ensures that the return will arrive undamaged.
• Step 3: If there are any pre-existing shipping labels or stickers on the box, please remove them.
• Step 4: Seal the box and attach the return label (for further information see "Are there any return fees?"). Please make sure that the return label is visible as it will be scanned by the courier.
• Step 5: Take your package to a drop-off point of the courier service provider. We recommend you use the same courier that delivered your order (DPD/UPS). Please keep the mailing receipt as proof of shipment until you have received our email confirmation that your return has arrived at our warehouse. You will receive your refund to your original payment method within one week, after the incoming inspection has been successfully completed.

Your payment options might differ depending on your delivery address. You will find the available options in the payment section of the checkout.

PayPal:
- Paypal acts as a middleman between you and us.
- You get redirected to Paypal at checkout when selecting this payment method.
- In order to be able to use this service you must register with PayPal (free of charge).

Credit/Debit cards:
- Visa, Mastercard, Maestro, Carte Bancaire, Amex, JCB

Klarna:
- You have different options to choose from.
- Pay now: Pay directly at the checkout using a debit or credit card.
- Pay over time: Make your payment in instalments.
- Pay later: Receive your order first and pay the invoice later. The invoice needs to be paid within 30 days.

Note for UK residents: Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

Apple Pay:
- Can be used by any Apple product user.
- Customer first need to enable Apple Pay on their device and add a credit or debit card to their wallet app.

Google Pay:
- Can be used by any Google account holder.
- Customer first need to add a payment method to their account/app.

iDEAL:
- For orders placed in the Netherlands.

TWINT:
- For orders placed in Switzerland.

Bancontact:
- For orders placed in Belgium.